Appropriate responses include:
- Having the association’s legal counsel issue a cease & desist letter to the former member
- Limiting access to proprietary information
- Notifying vendors and all association members of the volunteers change to non-director status
- Placing the insurance carrier on notice
Nefarious actions are not limited to former volunteers. Disgruntled homeowners or vendors may choose to act on behalf of the association as a means of retaliation. It is vital that social media and other forms of public communication be frequently reviewed to detect and respond to such activity, before the situation becomes expensive.
In this Supreme Court case, the Association ended up paying $6 million (in 1982) in damages and legal expenses because of one person’s unauthorized actions – be sure your community does not face the same exposure!